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FAQ

WHAT TYPE OF WAX DO YOU USE?

We use more than one type of wax depending on the fragrance. Why? Because we have learned that some fragrances throw better in some waxes than in others. For example, pure soy is rather finicky, and many fragrance oils will not throw well when added to it.

We use a few different types of paraffin, soy, palm and beeswax, all in various proportions.

This is a costly practice requiring extensive testing, but the finished product is well worth the efforts. Try our tarts  and you'll smell what we mean.

 

IS SOY REALLY SUPERIOR TO PARAFFIN?

No, it's not. The "benefits" of soy wax have been greatly exaggerated by a particular segment of industry.

For more information about waxes and candles, please follow this link:

www.candles.org/about_faq.html

 

ARE YOUR TARTS TRIPLE SCENTED?

This is nothing more than a gimmick. Waxes will absorb only a certain amount of fragrance oil. Going beyond that point will not increase the scent throw; in fact it could be downright dangerous as the fragrance oil could ignite!

We saturate all our waxes with the maximum amount of fragrance they will safely hold. Our tarts are strongly scented and they are safe.

 

HOW STRONG ARE YOUR TARTS?

They are very strong. However, it would be inaccurate to say that every single scent is extremely strong. Some fragrances are naturally lighter than others. 

 

This is how we rate our fragrances:

8: medium-scented tarts/brittle;

9: strong-scented tarts/brittle;

10: very strong-scented tart/brittle;

Depending on the fragrance, our tarts will last from 8 hours to well over 24 hours!

Note: Just FYI, if a warmer has low wattage, you will not achieve a great hot throw.  If the wattage is too high, same thing will happen.  Why? Because a cool warmer will not heat the wax to the point of breaking it down properly to release the scent molecules.  And a warmer that gets too hot will not only be a fire hazard but will burn off the scent too quickly. 

WHY ARE SOME OF YOUR TARTS REALLY SOFT?

We use various waxes and combination of waxes to produce the strongest smelling melts on the market.  Some waxes are so soft they remind us of Vaseline! These waxes need to be combined with other ingredients/waxes to help them release from the molds.  The "Seduction" tarts are poured using a  very soft wax.

If some tarts are a bit difficult to release from the mold, place them in the freezer for a couple of minutes  - problem solved!

 

WILL YOUR TARTS WORK IN ALL TART WARMERS?

This question has come up several times, and here is the cold truth.  There is no system out there that requires you to use just one specific brand warmer with one specific wax.

As  long as your warmer has the proper wattage, it will melt the wax. Exceptions: if you have a ceramic warmer whose base is too thick and the wattage does not compensate for that.  If you are trying to melt palm wax - which is naturally a hard wax - and again the wattage isn't high enough.

Ok, another cold fact? Those cheap candle plate warmers you can find at Walmart or Hobby Lobby that sell for around $6 a piece, work GREAT. Just place a heat-proof container on top, put the wax in there and that's it.  Truth be told, those are the warmers we use to test our wax/fragrances!

So don't fall for the "our wax will work only in our burners", yada yada. Try them and see for yourself :-)

 

BATH  &  BODY  FAQ

I ADD VITAMIN E TO PRESERVE MY HOME-MADE FORMULATIONS, SO THERE IS NO NEED FOR EXTRA PRESERVATIVES, RIGHT?

Wrong. Like it or not, preservatives must be used in most products.  Preservatives have received a whole lot of criticism, mostly undeserved, imho.   

I use the smallest amount of preservative required.  I do not use parabens which on rare occasions may cause sensitivities in certain individuals. A very small risk, mind you, but still possible.

Some mistakenly believe that using vitamin E or rosemary oleoresin extract (ROE) will preserve the products they make because ROE and vitamin E are natural preservative. Hate to tell you, but they are not.  ROE and vitamin E are antioxidants, but they do NOT prevent the growth of mold and other nasties in your formulas. 

When do I use preservatives?  Whenever the product contains water, aloe vera, or when a product will likely come in contact with water; for example, body scrubs.  My body scrubs contain no water, but you will use them in your shower/bath, put your wet hand in the jar, or humidity will get into the jar and voila`, you have the perfect medium to grow bacteria!

If you insist on using NO preservative, I suggest you make a small amount of product only. Store it in the fridge. Use within 2-3 days because after a few days the bacteria will begin to grow.  The product may look and smell ok, but a microscope would tell a different story  :-/

 

 

More questions?  Send us an email at

wearetarts@gmail.com